Unfortunately, the experience fell far below expectations for the following reasons:
1. Cleanliness Issues: The room was not clean upon arrival. We found multiple hairs on the bed linens, significant dust throughout the room, and an unvacuumed carpet that was visibly dirty. The coffee table had water marks left by previous guests.
2. Service Challenges: Attempts to cancel the remaining nights of our booking were denied by the hotel, and no one responded to my efforts to resolve the matter.
3. Check-In Difficulties: The check-in process was particularly challenging due to the absence of a reception desk and delayed responses from staff.
4. Disruptive Maintenance: During our stay, staff entered the room to fix the bedroom door lock. This caused noise and additional dust, further disrupting our experience.
Overall, the conditions and lack of service made our stay unpleasant. Not recommended.
QDN
與好友旅遊
標準公寓
入住於2025年05月
4.5
很好
評價於:2025年06月03日
Honestly after reading a few of the reviews I was a bit skeptical, it was very 50/50 but i’m glad I booked here ! The room was clean and well presented. Easy check in and Check out, we stayed for just 1 night, towels provided, little coffee and tea equipment given in the kitchen, the kitchen had everything needed x2 plates x2 bowels a few cups, knives and folks, cooking pots and pans and kitchen spoons, knife etc. Clean sheets, working tv, free wifi(wasn’t the best but it worked), I can’t complain we felt very comfortable here. No one at reception but there’s a number for any enquiries. It was very quiet on our end but our bedroom was at the back of the building so we didn’t experience any noise disturbances. Next to the building there’s a convenience store which was handy, and about 30 seconds down there’s a food shop (Dixys), and a post office + convenience store ! Bus stops only 6 mins walking. All in all 9/10
DK91
獨自出遊
一臥室公寓
入住於2025年03月
2.0
評價於:2025年03月15日
Walking distance to Villa Park but nothing else close & there was no service when I got there had to call twice for someone to let me in & I couldn’t get hot water I called, texted & emailed & I’m still waiting for a reply I wouldn’t stay there again.
訪客用戶
商務出差
一臥室公寓
入住於2025年05月
5.0
超讚
評價於:2025年06月02日
Everything was brilliant apart from no access to balcony as weather was so good. (Been told my management due to safety reason you can get key for balcony. Other than everything was nice clean and easy excess.
訪客用戶
與好友旅遊
標準公寓
入住於2024年11月
4.7
很棒
評價於:2024年11月24日
Thia place is an hidden gem. Once you get over the access to the building etc I could not fault the apartment. It is clean modern and had everything I required for my stay. The woman on reception wss patient whilst I got to grips with the front door code.
Car park is small but I managed to get a space. I would recommend Naps Inn great value for money.
Unfortunately, the experience fell far below expectations for the following reasons:
1. Cleanliness Issues: The room was not clean upon arrival. We found multiple hairs on the bed linens, significant dust throughout the room, and an unvacuumed carpet that was visibly dirty. The coffee table had water marks left by previous guests.
2. Service Challenges: Attempts to cancel the remaining nights of our booking were denied by the hotel, and no one responded to my efforts to resolve the matter.
3. Check-In Difficulties: The check-in process was particularly challenging due to the absence of a reception desk and delayed responses from staff.
4. Disruptive Maintenance: During our stay, staff entered the room to fix the bedroom door lock. This caused noise and additional dust, further disrupting our experience.
Overall, the conditions and lack of service made our stay unpleasant. Not recommended.
QDN
與好友旅遊 標準公寓
入住於2025年05月
4.5
很好
評價於:2025年06月03日
Honestly after reading a few of the reviews I was a bit skeptical, it was very 50/50 but i’m glad I booked here ! The room was clean and well presented. Easy check in and Check out, we stayed for just 1 night, towels provided, little coffee and tea equipment given in the kitchen, the kitchen had everything needed x2 plates x2 bowels a few cups, knives and folks, cooking pots and pans and kitchen spoons, knife etc. Clean sheets, working tv, free wifi(wasn’t the best but it worked), I can’t complain we felt very comfortable here. No one at reception but there’s a number for any enquiries. It was very quiet on our end but our bedroom was at the back of the building so we didn’t experience any noise disturbances. Next to the building there’s a convenience store which was handy, and about 30 seconds down there’s a food shop (Dixys), and a post office + convenience store ! Bus stops only 6 mins walking. All in all 9/10
DK91
獨自出遊 一臥室公寓
入住於2025年03月
2.0
評價於:2025年03月15日
Walking distance to Villa Park but nothing else close & there was no service when I got there had to call twice for someone to let me in & I couldn’t get hot water I called, texted & emailed & I’m still waiting for a reply I wouldn’t stay there again.
訪客用戶
商務出差 一臥室公寓
入住於2025年05月
5.0
超讚
評價於:2025年06月02日
Everything was brilliant apart from no access to balcony as weather was so good. (Been told my management due to safety reason you can get key for balcony. Other than everything was nice clean and easy excess.
訪客用戶
與好友旅遊 標準公寓
入住於2024年11月
4.7
很棒
評價於:2024年11月24日
Thia place is an hidden gem. Once you get over the access to the building etc I could not fault the apartment. It is clean modern and had everything I required for my stay. The woman on reception wss patient whilst I got to grips with the front door code.
Car park is small but I managed to get a space. I would recommend Naps Inn great value for money.
匿名用戶
與好友旅遊
標準公寓
入住於2024年12月
訪客用戶
商務出差
一臥室公寓
入住於2024年03月
訪客用戶
家庭出遊
兩臥室公寓
入住於2023年12月
訪客用戶
獨自出遊
一臥室公寓
入住於2024年03月
訪客用戶
家庭出遊
兩臥室公寓
入住於2023年10月
匿名用戶
夫妻/情侶出遊
一臥室公寓
入住於2024年12月
QDN
與好友旅遊
標準公寓
入住於2025年05月
DK91
獨自出遊
一臥室公寓
入住於2025年03月
訪客用戶
商務出差
一臥室公寓
入住於2025年05月
訪客用戶
與好友旅遊
標準公寓
入住於2024年11月
匿名用戶
與好友旅遊 標準公寓
入住於2024年12月
訪客用戶
商務出差 一臥室公寓
入住於2024年03月
訪客用戶
家庭出遊 兩臥室公寓
入住於2023年12月
訪客用戶
獨自出遊 一臥室公寓
入住於2024年03月
訪客用戶
家庭出遊 兩臥室公寓
入住於2023年10月
匿名用戶
夫妻/情侶出遊 一臥室公寓
入住於2024年12月
QDN
與好友旅遊 標準公寓
入住於2025年05月
DK91
獨自出遊 一臥室公寓
入住於2025年03月
訪客用戶
商務出差 一臥室公寓
入住於2025年05月
訪客用戶
與好友旅遊 標準公寓
入住於2024年11月